Welcome!

Why You’re Reading this Document

The following Service Agreement (the “Agreement”) will clearly communicate our expectations in working together. Please raise any questions you have before agreeing to make sure we are on the same page moving forward.

​

You are also required to agree to our other Policies and Terms, to review Click Here

 

In exchange for agreeing to work together with EJ Studio, you agree to be bound by the following conditions.

 

Contractual Terms

 

1. Parties. This Agreement is made between Brio Studio PTY LTD trading as EJ Studio, a PTY LTD based in Australia (“EJ Studio”, “I”, “me”, and “my”) and you, the undersigned (electronically or by hand) or person who has clicked “I Agree” to this Agreement (“you” and “your”).

 

2. My Commitment to You. We promise to provide you with Pilates classes, as outlined in the Service listing you have selected (the “Services”). Here is what you can expect from us:

 

We will provide Pilates Classes encompassing the Reformer, Mat Work and/or small props such as hand weights, chi balls, therabands, magic circles, foam rollers and sliders.

We are able to modify sessions to suit injuries as required, provided that appropriate information is communicated to instructors in a timely manner.

 

3. What I Expect of You. For you to gain the most from the our practice together and the Services, here is what I expect of you:

 

Time Integrity. Please arrive 5 minutes early, honor our cancellation policy detailed below, and cancel your booking as soon as possible (at least 6 hours prior) to allow another client to access the spot.

 

Preparedness. Please ensure shoes are placed in the shoe rack and all mobile devices are placed on silent. Also, you must complete warm-up or you will be unable to participate due to risk of injury.

 

Ownership. You are responsible for your own physical, mental and emotional well-being and actions during the course of the Services.

 

Respect. Please be respectful to other participants and to instructors by giving your attention and following all instructions provided.

 

Communication. We expect you to be upfront and honest about how your body works, what pains you have and your medical history. Initially you must complete a Health Information and waiver form and notify us regarding any new injury or health information using the Health / Injury update form.

 

4. Term and Termination. The term of this Agreement will begin on the date of execution by both parties and will continue for the duration of the Services as agreed upon between you and EJ Studio (the “Term”).

 

The Agreement may be terminated by either party at any time by providing 7 days advance written notice to the other party (email is fine). However, if you terminate the Agreement before the Term is complete, you will be obligated to make all payments as outlined in the service listings on our booking platforms.

 

EJ Studio reserves the right to terminate this Agreement immediately if you violate any of the expectations outlined in section 3 above and you will not be entitled to any refunds or any continued working relationship with EJ Studio.

 

5. Payment. Payment details and cost for the Services are outlined on our booking platforms.
 

6. Cancellations and Refunds.

 

Refunds. We do not offer refunds.

 

Cancellation / Reschedule Policy. Cancellations are required 6 hours prior to the start of class time for group classes or the full class fee will be charged and the class will not be rescheduled. For small group and private classes cancellations, 50% of the fee will be charged for late cancellations.

 

7. No Supervision of Children. We are happy to welcome your children into our studio! However, please be aware that we are not responsible for supervising them or for their safety. By signing this Agreement, you also agree that EJ studio is not liable for any injuries to your children or other minors you bring to our studio.

 

8. No Guarantees. EJ Studio cannot guarantee the success of the Services. We promise to provide you with the opportunity and support to see you grow, but the success of the Services ultimately depends on you. As such, no guarantees can be made for any particular outcome from our Services.

 

9. Ownership of Materials. All the content that I have provided to you, including but not limited to videos, documents and PDFs, are for your use only and are not to be re-distributed or re-used.

 

10. Media Release. By participating in the Services at EJ Studio, you agree to grant us the irrevocable right to use your image, likeness, photos, video content, audio recordings captured of you on the premises or that you share with us online (via your own or others posting of you) as part of online streaming, marketing and sales throughout the world and in perpetuity. You also release EJ Studio from all claims you may have relating to such use. Please let us know if you ever want us to stop using an image of you.

 

11. Waiver. Before the Services can begin, you must complete the Health information and sign the Waiver Agreement form. Please read it and make sure you understand it. You need to sign that form as well as agree to our policies and terms so that we can be absolutely sure you understand and agree to it.

 

12. Standard Legal Things. Choice of Laws and Venue. This Agreement will be governed exclusively by the laws of Australia. The parties agree to irrevocably submit all claims to the exclusive jurisdiction of the courts of Australia.  Severability. If any provisions of this Agreement are invalid or unenforceable, the other provisions in the Agreement will remain in full force and effect. Entire Agreement. This Agreement constitutes the entire Agreement between the parties and replaces any prior agreements. Waiver of Breach. The waiver by me of any breach by you of any provision of this Agreement will not be taken to be a waiver of any further breaches by you. Notice. For the purpose of this Agreement, email will suffice for written notice when required as set out above. Headings. The headings used in this Agreement are for stylistic purposes only and none of the content in the headings are intended to be legally binding. Counterparts. This agreement may be signed by any number of counterparts, each of which is an original, and all of which taken together constitute one single document. Online Agreement. I agree that this Agreement may be signed electronically or agreed to by having You click “I Agree,” the effect of which will be the same as if I signed this Agreement by hand and the intention of which is that both parties desire to be bound by all the terms of this Agreement.

 

Made it. Let’s move!

​

To review our other Policies and Terms Click Here

​